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The Other, Other ‘B Word’

As an advocate for gender parity and diversity, I strive to broadcast a message about the immense economic potential of advancing women in the modern workplace. Often, my content is couched as a rallying cry for more men to become allies on the journey toward gender equality. Aside from the obvious egalitarian reasons for having … Continue reading The Other, Other ‘B Word’

Are White Men Really Losing in the Diversity Game?

I recently gave a talk about employee engagement and organizational culture in Boston. Near the end of my presentation, the topic of gender parity came up for discussion and I shared my thoughts on Massachusetts' new law (which goes into effect next year) prohibiting employers from asking about a job applicant's salary history. This is … Continue reading Are White Men Really Losing in the Diversity Game?

You Can Lead a Horse to Water… But Can You Make an Employee Engaged?

There's an old proverb used by many to describe the leader/follower dynamic with respect to employee engagement: "You can lead a horse to water, but you can't make him drink." This is a way of saying ultimately people will only do what they choose, even if you show them the way. In other words, just … Continue reading You Can Lead a Horse to Water… But Can You Make an Employee Engaged?

Why You Shouldn’t Discount Glassdoor Reviews

I've seen a number of recent posts on LinkedIn questioning the value and veracity of Glassdoor company reviews. Specifically, the posters dismiss negative reviews as emotional rants from current or former employees who simply have axes to grind. At best, this is dangerously naive. At worst, it's terribly arrogant. No company is perfect. And many … Continue reading Why You Shouldn’t Discount Glassdoor Reviews

8 Leadership Communication Habits That Disengage Employees

One of the crucial elements of an engaging work experience is quality, effective communication between leaders and their employees. Communicating to engage requires managers to be aware of not only what they say, but how they say it, how often they say it, and the impact of their message in terms of employee engagement. Unfortunately, … Continue reading 8 Leadership Communication Habits That Disengage Employees

Why Employee Engagement Is Not a Two-way Street

A relationship is often described as a two-way street. Both parties engage in a fair and equal exchange in order to sustain the relationship while drawing mutual benefit from it. Business leaders tend to think of employment relationships in this conditional sense. An employer pays its employees wages in return for their labor. It's a … Continue reading Why Employee Engagement Is Not a Two-way Street

Why There Can Be No Engagement Without Empathy

People often confuse the terms 'sympathy' and 'empathy'. That's understandable given both involve emotions, and, for many, emotion is an uncomfortable topic, especially in the workplace. Sympathy refers to one's ability to feel sorrow for another's misfortune, whereas empathy is the act of putting one's self in another's emotional space in order to understand what … Continue reading Why There Can Be No Engagement Without Empathy

Free Chapter from The Stepford Employee Fallacy: The Truth about Employee Engagement in the Modern Workplace

Chapter 3: Redefining What It Means to Be Disengaged Leaders, HR professionals, and OD practitioners - lend me your ears! ...Or your eyes as it were. We need to have a talk about the 'actively disengaged' employee label. Businesses love labels. They love to categorize, collate, and quantify everything, including their employees. The problem with … Continue reading Free Chapter from The Stepford Employee Fallacy: The Truth about Employee Engagement in the Modern Workplace

Sh*t Bad Leaders Say: That Uber CEO vs. Driver Fight

Uber's been having a rough past few weeks. Amid allegations of sexual harassment by several of Uber's female employees, the company's CEO, Travis Kalanick, was caught on tape last week in a heated argument with one of his drivers about fare reductions. Though not related to the harassment claims, this video shows just a peek into Kalanick's … Continue reading Sh*t Bad Leaders Say: That Uber CEO vs. Driver Fight